Support
Find the right next step.
Account, payroll and verification help for ASEPS employees and pensioners.
Sign-in & account recovery
Forgotten your password or lost your authenticator? Follow the authorised recovery process through your organisation’s HR office or system administrator.
Account recovery guidanceVerification help
For an unfinished verification, a register lookup problem or access to your registered phone, use the verification desk’s request and tracking process.
Get verification helpPayslips & payroll
Sign in to review your pay, download issued payslips and check the recorded payroll status. For a disputed amount or missing bank credit, quote the pay period to your payroll office.
Open my payslipsEmployment records
Review your official details and request an identity correction. Bank, NIN, BVN, posting and salary changes need your HR office’s verification and supporting evidence.
Open my recordNeed someone to review your case?
Contact the HR or payroll office responsible for your organisation. Have your employee number, organisation and the relevant pay period or request reference ready. Use the contact details issued by your organisation for its authorised officers.
Do not share your password, one-time codes or authenticator recovery codes. An officer’s access to your record is controlled within ASEPS.